Ask most ecommerce owners how they want to grow profit, and the answer comes back in some version of the same word: Revenue. But revenue is actually the hardest lever to move, and it’s not the only one.

There are 5 key levers that drive profits in ecommerce: Revenue, Cost of Goods Sold (COGS), Platform Fees, Ad Spend, and Operating Expenses (OpEx).

Most sellers focus almost entirely on revenue — but the other four levers are often faster and easier to move. A 2% improvement in COGS or platform fees can have the same bottom-line impact as a 10–20% revenue increase.

Here’s what to focus on: Start with COGS. Renegotiate with suppliers, audit your product mix, and eliminate slow movers. Then look at platform fees — Amazon, Shopify, and payment processors all have room to optimize. Next, audit ad spend for efficiency, not just volume. Finally, review OpEx for subscriptions, tools, and overhead you’ve outgrown.

Revenue matters — but it’s the last lever to pull, not the first.

About the author 

Cyndi Thomason

Cyndi is a mom and author of Profit First for Ecommerce Sellers and Motherhood, Apple Pie, and all that Happy Horseshit. She is also a speaker and thought leader in areas of ecommerce accounting and Mom Entrepreneurship. Cyndi is the founder of bookskeep which provides accounting and Profit First advisory services to hundreds of ecommerce businesses around the world. When not helping business owners or her team, Cyndi can be found in her garden.

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