I’ve watched businesses double their revenue and go broke. Not slowly. Not over years of decline. Just in the space of a single strong growth year, revenue climbing the whole time. It’s one of the harder things to explain to an owner [ read more...]
The Unsettled Feeling I’ll be honest with you about something. For a while, the feeling was just unsettledness. A sense of being behind. Everyone around me seemed to be racing ahead, and I was standing still. Then I sat in on a [ read more...]
Most of the stories about ecommerce platform strategy are about escape. A business built on Amazon, struggling with the fee structure, trying to diversify out. That’s one version of the story. But there’s another version in our research data, and it’s worth [ read more...]
The research report ends with three sets of recommendations. One for the Struggling group. One for the Healthy group. One for the Thriving group. Most of the conversation around the report has been about the diagnosis — which group you’re in and [ read more...]
There's a table in the research report that I keep coming back to. It doesn't have the most dramatic numbers in the document, but it's the one that makes the structural argument concrete in a way that's hard to argue with. Amazon [ read more...]
One of the businesses in our research report went through a transformation over the last twelve months that’s worth telling you about. The report walks through the patterns we saw across the whole dataset. The three groups, the three structural constraints, the [ read more...]