Insights & Resources

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Recent Posts
How Do I Create Processes So My Business Doesn’t Depend Entirely on Me?
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How Do I Create Processes So My Business Doesn’t Depend Entirely on Me?

If inventory orders and payments only happen when you do them, that's your vulnerability. Here's how to create processes and train a backup, one task at a ti...

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Why Don’t You Open Your P&L?
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Why Don’t You Open Your P&L?

Financial avoidance isn't laziness. Cyndi Thomason explains why ecommerce owners don't open their P&L, and how a simple monthly ritual makes it safe to look.

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How Do I Get My Team to Stop Asking Me for Every Answer?
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How Do I Get My Team to Stop Asking Me for Every Answer?

Want your team to stop asking you for every answer? Cyndi Thomason shares the "Three and Then Me" rule that helps ecommerce owners protect their focus during...

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How Do I Find the Support I Need as a Business Owner?
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How Do I Find the Support I Need as a Business Owner?

Being a business owner is lonely. Cyndi Thomason shares how to find the support you need as a business owner, including her "three people list" practice and ...

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How Does an Introvert Win the Cheerleader Award?
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How Does an Introvert Win the Cheerleader Award?

Can an introvert entrepreneur win the cheerleader award? Cyndi Thomason shares ProfitCon 2026 lessons on community, alter egos, and doing it scared.

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What Do I Do When I’m Too Overwhelmed to Think Clearly?
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What Do I Do When I’m Too Overwhelmed to Think Clearly?

Too overwhelmed to think clearly? Stop, take care of yourself first, then take just the next best step. Here’s how ecommerce owners can handle overwhelm, esp...

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