
Only 13% of You Have Your Operations Together
We've got more Ecommerce Business Performance Assessment results to discuss, and it's time to talk about the operations section, because 86% of you are struggling here.
Let me break down what we're seeing here.
37% scored low on operations
49% landed in the middle
Only 13% scored high
This shows the vast majority of ecommerce businesses are either barely tracking inventory, or doing it in ways that are costing owners time, money, and their personal lives.
Here's what these scores look like in a real life business.
Low Scores
You're not tracking inventory across channels in real-time.
You might be using spreadsheets (I truly feel for you if so).
There's definitely not any inventory data to inform your advertising decisions.
And you probably don't have a support team handling the administrative work that's eating up your days.
Medium Scores
You've made a start. There are some systems in place, but they're not refined or dialed in.
You're still doing a lot manually, so you know you need to automate more, but you haven't had the time to figure that out yet.
Inventory tracking exists in your business, but it's not connected to all your software.
It doesn't update everywhere automatically when you make a sale.
High Scores
Your business is dialed in.
Inventory tracks and updates across all softwares in real-time.
You know exactly what you have, where it is, and when to reorder it.
The data is there, and you use it make smarter advertising decisions.
And you have people handling the every-day operations so you can actually work on the business instead of in it.
Here's why this matters to your ecommerce business.
Operations are what let you scale.
When your operations are a mess, you can't grow without managing the business getting harder or, worse, completely derailing.
You're too busy putting out fires to build anything sustainable.
Every sale creates more chaos in completing the order.
What can happen when your operations are dialed in?
You're ready to handle growth and you can add sales channels without losing your mind.
Decisions can be made quickly because you have the data you need already.
You can actually take a day off without everything blowing up in your face.
From these results, most of you aren't there yet.
But you could be with just a little work.
Ready to know exactly where you stand?
Take the Ecommerce Business Performance Quiz
Because hoping your operations will magically improve is not going to save your business.
Cyndi
